WHAT INFORMATION DO WE COLLECT FROM YOU AND HOW?
We will collect information about you when you contact us by telephone, email or if you submit an enquiry via our website requesting us to contact you or provide further information from us.
The type of information we collect typically includes your name, postal address, billing details, e-mail address and telephone number so that we can contact you accordingly.
HOW IS THE INFORMATION USED?
We use the information provided by you:
- To contact you directly following your enquiry to us
- For providing estimates and invoices for our services
- For customer care and to help us in any future dealings with you
We only retain your information for the legal limited obligation period, this is in order that we can respond to your query and provide you any information you request.
HOW WILL WE PROTECT YOUR PERSONAL INFORMATION?
We take your privacy seriously and take measures to keep it safe. Internally, we restrict access to personal information. Only employees of Spirit Level Services Ltd who need the information to enable them to carry out their jobs will have access to it.
WHO WILL WE SHARE YOUR PERSONAL INFORMATION WITH?
We will only share your information, with your prior consent, with our suppliers and sub-contractors to allow them to deliver or to carry out works for you. We will never sell your personal information.
HOW YOU CAN CONTROL THE PERSONAL INFORMATION THAT WE HOLD
You have the right to review, update or delete the personal information that we hold. Email your request to us:
Phone: 01323 741260
Write to us at: Spirit Level Services Ltd, Unit 2a Hankham Hall Cottage, Hankham Hall Road, Pevensey, East Sussex BN24 5AH
Introduction: What is a cookie?
“Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the Website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value.
Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the Site.
Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). When we use session cookies to track the total number of visitors to our Website, this is done on an anonymous aggregate basis (as cookies do not in themselves carry any personal data).
Google Analytics collects information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies.
The information is used for statistical purposes and analysis to administer the website or improve our services. All our activity falls within the bounds of the Google Analytics Terms of Service.
Want to opt out of tracking? You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
ReCAPTCHA is a free service from Google that helps protect the Website and from spam and abuse. ReCAPTCHA collects personal information from users to make a determination of whether they’re human or a robot.
LINKS TO OTHER WEBSITES
Our website, emails and social media posts do not normally contain hyperlinks to websites that are owned and operated by other organisations.
We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations. If you use these other websites, you do so at your own risk.
HOW WE MAKE CHANGES TO THIS POLICY
This policy was last updated in May 2018.